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FAQ and travel tips
Everything you need to know about booking, paying and enjoying your Cebu tour.
Frequently asked questions
Booking
How do I book?
Message us on WhatsApp, Messenger or Viber, or use the form on our contact page. Tell us the tour, date, group size and hotel.
How far ahead should I book?
A few days is usually fine. For weekends, holidays and Sinulog (January), book 2–4 weeks ahead.
Is there a minimum group size?
Most tours need at least 2 guests. Solo travelers are welcome on the City and Heritage tour, or ask us for a solo price.
Can I change my date?
Yes, free of charge up to 48 hours before the tour, subject to availability.
Payment
What does the price include?
Everything listed under “What’s included” on each tour page: transport, boat, fees, gear, guide and lunch.
How do I pay?
A deposit secures your booking (GCash, bank transfer or PayPal). You pay the balance in cash or GCash on the day.
Are prices per person?
Tour prices are per person for a private group. Van hire is priced per van.
Do kids pay full price?
Children under 4 join free. Ask us about child rates for older kids.
On the tour
Where do you pick up?
From any hotel in Cebu City or Mactan. Pickups from other areas may cost extra; we’ll tell you before you book.
Can we change the itinerary?
Yes. All tours are private, so we can adjust stops and timing on the day.
Is food included?
Lunch and drinking water are included on every tour. Tell us about allergies or dietary needs when you book.
Should we tip?
Tipping is never required, but always appreciated by guides and boat crews.
Safety
Are the tours safe for kids and seniors?
Yes. Island hopping and City and Heritage are the easiest. South Cebu Adventure is more active.
What happens in bad weather?
If the Coast Guard or our team cancels for safety, you can rebook for free or get a full refund.
Are your drivers licensed?
Yes, all drivers are licensed and experienced on Cebu’s roads.
Is there insurance?
Yes. [Add your insurance details here.]
When to visit Cebu
December to May: dry season
Sunny days and calm seas, best for island hopping and snorkeling. March to May is the hottest. Book early around Christmas, Sinulog (January) and Holy Week.
June to November: wet season
Fewer crowds and greener waterfalls, with short afternoon showers. Typhoons can affect boat trips, so keep your dates flexible.
What to pack
- Swimwear, rash guard and a quick-dry towel
- Reef-safe sunscreen, hat and sunglasses
- Waterproof phone pouch or dry bag
- Aqua shoes for falls and rocky beaches
- Light jacket for the highlands
- Some cash in small bills for snacks and souvenirs
- Any medicine you need, including for motion sickness
